IT Support

Security Operations Center (SOC)

Digital Edge’s Security Operation Center (SOC) protects your organization’s intellectual property and sensitive data. Digital security threats are real and it is better to be able to detect and respond to them as quickly as possible. It is difficult for organizations without a comprehensive incident-handling capability to create a proactive SOC team. These capabilities have to include tools and processes that enable centralized security threat visibility, instant alerting, and efficient troubleshooting. Digital Edge’s SOC is ready to deliver those capabilities and provide security coverage for your organization today!

Philosophy

Digital Edge specializes in monitoring and support automation in NOC and SOC Operations. We deploy our own solutions or integrate with clients’ third-party monitoring and data collection tools to deliver the best in class Security Information Management (SIM) systems.

Digital Edge believes that SIM is the key for a successful SOC implementation because they provide full visibility and speed up initial analysis during security response.

Our SOC offering is built on the Security Operation Triad: People, Technology, & Processes

People

The SOC Team is organized into 3 Tiers made up of Alert Analysts, Incident Responders and Subject Matter Experts.

Technology

Our SIM system is a Central Data Repository with a Dashboard that displays any security alerts generated by your monitoring systems. The SIM allows us to have a single comprehensive view of your security situation. The SIM also provide reports, to assist in analyzing your security effectiveness and compliance.

Processes

Our Management Automation approach plays a key role in handling any security incidents. It also allows Digital Edge to align your processes with your unique technical infrastructure.

Efficiency

24/7 Security coverage for your business can be very difficult to organize, extremely stressful to manage, and costly to run. With Digital Edge you are covered with 24/7 live support for a fraction of the price.

Digital Edge’s clients have access to an entire team of Subject Matter Experts with varied experiences, skillsets and exposure to multiple IT related issues. Because Digital Edge works with so many different technologies, we can add a tremendous amount of value to your IT department by supporting and protecting your systems. Our team monitors your security perimeter 24/7 and when the situation is serious and requires immediate remediation, Digital Edge will form a Security Incident Response Team (SIRT) and go through the remediation steps with your guidance.

Compliance

Digital Edge’s 24/7 SOC operates in alignment with all industry requirements and regulatory compliances. We are audited by governing agencies and our clients on regular bases. We are regularly providing reports, controls and policies to both internal and external auditors. We are ready to integrate with any industry requirements that exist on the market today. Our clients find it extremely beneficial to have a partner who becomes a part of their own compliance process. Contact us today to see how valuable Digital Edge’s free “Proof of Concept” Program can be for your business’ security!